Digital Code of Conduct

MOLA’s community rules for safe and constructive online interactions

MOLA’s Digital Code of Conduct – our community rules for safe engagement on our digital channels (launched 9 September 2021) https://www.mola.org.uk/digital-code-of-conduct

I am very proud to say that this week at MOLA we launched our Digital Code of Conduct.

The code presents our public-facing community rules for audiences who engage with us on social media, on our apps and elsewhere. It has taken more than a year to develop, including 14 iterations and feedback from dozens of team members across MOLA. You can read more about the context for it on this blog post, including links to the many people and organisations who have inspired it.

This Code of Conduct grows directly out of requests and feedback from my colleagues and others who interact with us online, and the current version has seen many additions after multiple rounds of consultation. Some of you will know my own experiences of many years of persistent and extreme sexual harassment through web/social media, which left me feeling quite helpless as I was expected to act in a public-facing role without tools to manage the associated problems that come with such visibility.

I have published on my personal experience, done collaborative research on the extent to which others in the profession have been subject to such harassment, taught on multiple massive open online courses focused on safe digital engagements (e.g., Becoming a Digital Citizen), and follow along with the work of others who continue to decry the lack of safeguards around archaeology’s digital social practices and who advocate for change (e.g., Chris WakefieldLorna RichardsonMeghan Dennis). I’ve developed field-based codes of conduct, and have been profoundly influenced by the work of others doing the same in their contexts of work (e.g., Ben Marwick, DigVentures).

Since moving to MOLA, I’ve been learning how to roll out such policies and other initiatives at a much broader scale. So for those of you who are interested in the process of development of something like this, which has organisation-wide implications, not to mention impacts on MOLA’s many followers, we created a very early rough draft last summer. (Note that the Code sits alongside a MOLA internal social media policy.) It went through several versions and then was circulated simultaneously to our leadership team and to representatives of key groups in the organisation (e.g., our Network for Ethnically Diverse Staff, our Equality, Diversity and Inclusion Working Group). A new draft was then circulated to the full engagement team (around 25 people), who are at the front lines of our public work. Further edits were made and a final round of feedback was sought from those who had provided extensive input into the process.

The current version of the Code has

  • Revised wording to be clear about what we will not tolerate, and to increase the readability of the code
  • Headings for different sections of the code to make it easier to digest, and to group together common themes
  • A specific section that makes clear who our audiences should contact if they have concerns or want to report matters that we haven’t yet attended to
  • New points about the occasional instances in which we might screenshot and archive posts, when these screenshots would be anonymised (most of the time), and when they would not be anonymised (if documenting threatening or discriminatory behaviour)
  • A point to acknowledge that in commenting on or otherwise engaging with others’ posts, MOLA may draw more attention to individuals. If they experience problems, we ask them to contact us so we can do our best to support them
  • An extension to include other platforms like the CITiZAN app where audiences are contributing content that could be threatening or discriminatory to others or to MOLA’s own team
  • An extended distribution plan to account for suggestions from staff about making better use of pinned posts, profile descriptions, and client networks and professional documents
  • A section in the code that makes it clear what we consider reasonable working hours for those engaged in monitoring our platforms
  • A point about personal privacy to make explicit what would happen if particular forms of personal data are shared

Per the bullets above, we created a distribution plan that also went through several rounds of development and elaboration. With this in mind, we will see the code included in inductions, in our training programmes, in future media skills development sessions, and in documentation for clients and collaborators.

I wanted to give a special shout out to Emily Wilkes, the CITiZAN team, the Thames Discovery Programme team, and our new Head of Communications, Andrew Henderson-Schwartz, who were essential in bringing the code into being. If you have questions, ideas or past experience in embedding such codes into everyday practice, I really welcome your feedback, as do the team at MOLA.

Evaluating the efficacy of fieldwork codes of conduct

Seeking your feedback on the impact of codes of conduct in enabling courageous responses to harm and harassment…

Teaching and Learning in Archaeology 25th March 2020It’s International Women’s Day today and the moment seems appropriate to seek your advice in relation to matters of prevention of, protection from, and institutional action around, harm and harassment in field-based projects.

Several years ago, after a series of challenging experiences overseeing fieldwork teams on local and international projects, I drafted a code of conduct – or Six Fieldwork Expectations – to use with my collaborators. The Expectations were inspired by various other contemporary initiatives (e.g., Dig Ventures’ Learning Agreement), and focus on creating respectful, safe, secure and non-threatening working and living environments for all project contributors.

Since publishing the Fieldwork Expectations document, it has been adapted and elaborated by different individuals, institutions and projects in various parts of the world. Some have instigated evaluations of its effectiveness through surveys and other assessment methods. These data are critical, especially as I’ve been asked several times about what proof I have that codes of conduct make a difference to safety and dignity in the field.

Seeking your help to evaluate effects

Right now I’m gathering and collating this evidence to present in a variety of contexts over the next six months (data anonymised, as requested by all contributors so far). I will discuss at least four case studies of the Code of Conduct in action in different projects/institutions, and I am keen to solicit further data from those who’ve used the Six Fieldwork Expectations document or created their own specific codes of conduct. 

My interest is in speaking empirically about the efficacy of these codes of conduct. What do I mean by ‘efficacy’?

I have been looking recently into how an organisation or project responds ‘courageously’ to instances of harm and harassment. Per Jennifer Freyd, this includes: 

  • sensitively reacting to victim disclosures
  • being accountable and apologising
  • encouraging whistleblowing
  • educating your leaders
  • being transparent about policies
  • self-reflecting and self-evaluating

I’m thus seeking evidence of successes and failures in applying codes of conduct, especially data that testify to whether such codes actually enable or otherwise hinder ‘courageous’ behaviours.

Adapting the code of conduct to enable courageous responses

Like most people I know who have adapted the Fieldwork Expectations document, my own teams have changed it over time and buttressed it with different support mechanisms. For instance, inspired by an amazing scholar who approached me a couple of years ago about her experiences, my teams now take turns reading parts of the code aloud before a project begins in an effort to create a common bond between the group. We’ve also created a simplified version of the code to use with collaborators whose language and reading needs mean that speaking aloud the key ideas and providing common verbal acknowledgements are more meaningful than reading then signing the document.

I also know from my own applications of the code that it can be

  1. overly wordy and too intellectualised
  2. needs translation and adaptation for different contexts
  3. is only meaningful when supported by other initiatives to encourage openness and education
  4. is currently not very effective in relation to minimising harm through social media, especially use of WhatsApp or FB Messenger among team members

I would be very grateful for your help in identifying case studies where empirical evaluation of the Fieldwork Expectations document has been undertaken. If you could spread the word or contact me directly with information, I’ll be incredibly appreciative.

I’ll be presenting my preliminary findings first in Manchester (see poster above), hosted by the incredible Hannah Cobb. But if you are not in a position to travel, I’ll keep you posted as I continue to gather evidence. All feedback and data are very much appreciated!

Six Fieldwork Expectations: Code of conduct for teams on field projects

My living document for guiding my own and my teams’ experiences on fieldwork.

the-team
Team members Jess and Emmeline work together to install signage in Çatalhöyük’s replica houses in summer 2017 – part of a very collaborative & fun recent field season! (Photo courtesy of Ashley Fisher)


UPDATE – 26 MARCH 2019

After receiving much significant feedback from practitioners around the world, I’ve updated this code of conduct.

Specifically:

>> I’ve made changes to the wording of points #4 and #6 to clarify my intent, to acknowledge more clearly where responsibility lies, and to reiterate the professionalism that should underlie all aspects of field practice.

>> I’ve changed the name of this blog post – and the code overall – to reflect the fact that it is seemingly relevant to all field projects, not merely to archaeology and heritage. (Thanks to the many of you from different disciplines who’ve encouraged me to do this.)

>> I’ve added links to several additional resources authored by others that have been recommended to me. These relate to specific matters that have affected my teams or colleagues, but for which I’ve previously lacked meaningful guidance. I hope to be able to integrate these directly into the code after I’ve had an opportunity to apply their recommendations in the field. If you have further links to share, please send them to me & I’ll add them!

>> I’ve created a Google Doc with the revised code of conduct in full, which you can access here and use in your own practice if it seems appropriate. If you implement it or modify it, I’d be really appreciative if you could let me know what worked and what didn’t. I’d like to keep track of this and ideally build a repository of best practice. NOTE: the Elizabeth Castle Project has done just this, modifying the code in a way that helpfully specifies the responsibilities of different groups of participants, and adding a couple more important points.

I’m very grateful to everyone who has circulated this code and provided truly constructive critique. I would like to explicitly thank Claire BoardmanCat Cooper, Sue Ann McCarty, Sarah May, Gabe MoshenskaLucy Shipley, and Dav Smith for taking the time to guide me towards relevant materials or otherwise help me rethink the phrasing I’ve used. I hope I’ve done justice to their generous feedback. 


 

Like many archaeologists, I am readying for a summer of fieldwork abroad in multiple places with various teams. The issue of how to prepare one’s team members for these fieldwork opportunities is something that’s often on my mind, and I’ve been prompted to think critically about my approach lately, as a result of three productive influencing forces.

Firstly, I’m enrolled on a leadership training programme at York (Leadership in Action), which I’ve found very meaningful so far, and which has forced me to revisit (and be coached through) some of my most challenging supervisory experiences. These are experiences that are now past, but I still ruminate on them, continuously questioning my actions and wishing I could turn back time to negotiate them in a more skilled fashion. My leadership training has encouraged me to think about the expectations that I set for myself and others (then, now and for the future), and how I communicate these to everyone who’s implicated, and how to enforce them when things go off track.

Secondly, I was very affected by reading Lisa Westcott Wilkins’ recent post ‘Notes from the Unemployable’ where, amongst other important matters, she discusses the Learning Agreement that DigVentures (DV) has drawn up for their students. As Lisa writes, “The ‘Dignity on Site’ part of this agreement is also signed by every staff member, subcontractor, and dig participant that comes into our orbit,” effectively turning the document into a set of expectations – a code of conduct – to which everyone is bound. I’ve been really inspired by the language and scope that DV have adopted here, and it prompted me to pull out the Fieldwork Expectations (copied below) that I drafted last year for use with my own teams. I prepared this after a challenging fieldwork season in Egypt when I realised I had few guidelines and had been naively operating primarily on trust. After reading DV’s agreement, I’ve now tweaked my own document to broaden its focus, adding points around witnessing (alongside being subjected to – or perpetrating) threatening behaviours, and extending the agreement to include online and mobile phone-based engagements in the field too. I’d encourage you to read DV’s agreement, because I’d previously struggled to find any models that I felt were useable or adaptable for me (indeed my university had no guidance at all at the time).

Thirdly, I’ve been speaking with a great friend and colleague at York who is preparing for her own fieldwork this summer with a large and diverse team. We discussed the options for codes of conduct, and it’s encouraged me to publish my own Six Fieldwork Expectations below for your thoughts and *constructive* feedback. I’m interested to make this agreement more robust – I consider it a living document in the sense that I aim to renew it each year and with each new team of collaborators. Please don’t hesitate to share your respectful ideas about what’s worked for you and what you’ve seen applied successfully elsewhere…


 

Six fieldwork expectations.

First published 4 May 2018. Revised 1 June 2018.

(1) We are committed to working as a team. All aspects of our professional contributions to the project are discussed and agreed upon together, and all tasks – although they might be led by individual team members – are developed through collaborative practice. Devotion to supporting the team, working as a team player, providing constructive critique to your team members, and respecting the interests of the team as a successful working group (without compromising their safety or security, as described below), are paramount.

(2) We are committed to prioritising and championing the people and communities that host us. Our work is driven by local needs, and decision-making is grounded in evidence and robust data gathered in local contexts. We are critically aware of the existing evidence. We attend events and participate in activities that are organised by our host communities. We respect, care for and create long-lasting friendships with our hosts. We aim to abide by local expectations around dress and custom, and if working in communities where the primary language is not our own, we are committed to learning the language. We maintain links with our hosts after the project ends and we support their future professional endeavours.

(3) We are committed to the working hours, professional expectations and responsibilities defined by the overall project directors. We typically work as part of a larger project team guided by wider goals than ours alone. We are aware of their responsibilities, we have read the necessary guidance documents, we have understood and signed the necessary insurance and risk assessment documentation, and in all cases, we respect and abide by the instructions given by the directors. This includes zero tolerance in relation to behaviour that compromises the wellbeing, equality, security or dignity of other human beings, as described below.

(4) We are representatives and extensions of the University of York and its staff, and of the professional bodies to which we and our project leaders are subscribed. We recognise our duty of care to, and our responsibility for professionalism in, not only the communities where we work and reside, but the university and host of surrounding organisations to which we and our project leaders are accountable. Our behaviours reflect on these institutions and we acknowledge that our direct supervisor is (and therefore we too are) bound by the ethical and professional codes of both York and her other institutional affiliations (the Society for American Archaeology, the American Anthropological Association, the European Association of Archaeologists, the CAA: Computer Applications & Quantitative Methods in Archaeology). Considering these obligations, you agree with the following:

I will come to my direct supervisor the moment that I experience problems, challenges or trouble of any kind. I will keep her informed of any issues that I feel may manifest themselves in relation to myself, my teammates or affiliates while in the field. If I feel I need support beyond my direct supervisor, I will turn to the 2nd lead for their advice. I have already disclosed to my direct supervisor any potential matters of concern (which may include matters relating to health, psychological and physical wellbeing, security, equality, confidence, interpersonal relations, previous travel or fieldwork experiences, etc.) so that she is aware of them and can mitigate them prior to departing for – and during – fieldwork. If I have not yet disclosed such matters, I agree to do so as soon as possible. I have shared this information in confidence, with an expectation of complete privacy unless urgent medical, safety/security or other legal intervention is required.

(5) We recognise that fieldwork can be intense, emotional and tiring. We understand that things can go wrong, that we may need to compromise, and that in exceptional circumstances, we made need to shorten or modify your work on site to help manage these circumstances. In such cases, we will have a series of conversations about how to deal with difficulties, led by your direct supervisor and/or the 2nd identified lead. If the difficulties are not resolved within 7 days of identification, we will consult with the university for their guidance. If it is agreed with the university that the difficulties are unresolvable in the field, we will help you to organise your safe return home.

(6) We have the right to a safe, secure and non-threatening working and living environment. We do not tolerate any form of discriminatory, abusive, aggressive, harassing, threatening, sexually- or physically-intimidating, or related problematic behaviours that compromise the wellbeing, equality, security or dignity of other human beings (whether those humans are our peers, colleagues, supervisors, collaborators, local community members or any persons at all). Our supervisors are trained in supporting those who have experienced or are experiencing harassment. They are obliged to investigate and respond to observed, implied or directly reported harassment. Considering this zero-tolerance policy, you agree to the following:

I will not engage in behaviour that compromises the wellbeing, equality, security or dignity of other human beings. I recognise that if I am implicated in such behaviour I will be required to leave the project at my own expense and may be subject to criminal investigation.

If I witness others being subjected to such behaviour, I will report it immediately to my direct supervisor. If I feel I cannot speak to my direct supervisor, I will report it to the 2nd identified lead. If I feel I cannot report it to either my direct supervisor or the 2nd lead, then I will contact the University of York Department of Archaeology’s Manager.

If I myself feel unsafe or uncomfortable, I will report it immediately to my direct supervisor. My supervisor will support me and will implement actions to keep me safe while working to stop the behaviour. If I feel I cannot speak to my direct supervisor, I will report it to the 2nd identified lead. If I feel I cannot report it to either my direct supervisor or the 2nd lead, then I will contact the University of York Department of Archaeology’s Manager.

My commitment to creating and maintaining safety and security for all extends to my online (web and social media) and mobile phone interactions, and I recognise that the process for reporting and acting on threatening online/mobile phone behaviours is the same as above.

Direct Supervisor (name and contact): ……………………………………………………………

2nd Lead (name and contact): …………………………………………………………………………

Department of Archaeology Manager (name and contact): …………………………………


 

Important University of York links.

Health and Safety: https://www.york.ac.uk/archaeology/intranet/dept-info/health-and-safety/

Code of Ethics: https://www.york.ac.uk/staff/research/governance/research-policies/ethics-code/

Code of Practice On Harassment: https://www.york.ac.uk/admin/eo/Harassment/code.htm

Personal Relationships Policy: https://www.york.ac.uk/admin/hr/policies/hr-procedures/personal-relationships/policy/

Drug and Alcohol Policy: https://www.york.ac.uk/admin/hr/policies/health-well-being/alcohol-drug-substance/policy/

 


 

Key resources for fieldwork directors. Please suggest others by contacting me.

Inclusive and representative field practices: 

Alcohol consumption and hosting dry digs:

The Elizabeth Castle Project’s adaptation of DV’s learning agreement and this code of conduct for their fieldwork and engagement programme in Jersey:

Prof Jennifer McKinnon’s adaptation of DV’s learning agreement and this code of conduct for her fieldwork programmes through East Carolina University: