User experience design in archaeology and cultural heritage

Join us to refine user experience design models and toolkits for the archaeology and heritage sector…

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  • Are you designing digital resources for different archaeological users – specialists and wider audiences alike?
  • Do you deploy – or do you want to deploy – methods from the UX (user experience) and participatory design fields?
  • What workflows do you follow in iteratively developing your digital outputs? How are end users and stakeholders involved throughout these workflows?
  • What evaluation methodologies are you using to assess the successes and failures of your digital work with diverse audiences?

Please join us to explore these questions (and more!) in our Roundtable Session #S36 on User Experience Design in Archaeology & Cultural Heritage at the CAA International Conference in Kraków, Poland, 23-27 April, 2019.

We welcome all contributors who are working to integrate archaeological/heritage data and digital platforms into experiences that are truly tailored to the needs and expectations of their users.

We seek to discuss your iterative methodologies, your users’ experiences, and your lessons-learned in order to develop a more concerted user experience design model & toolkit for the archaeology and heritage sector.

The full abstract for our roundtable is pasted below. This is a discussion-focused session and papers should be ‘flash’ in nature – i.e., no more than 10 minutes – and will be pre-circulated to allow us to delve into specifics during moderated discussion periods.

Deadline for submission of abstracts is Wednesday 10 October 2018.

To apply: Submit an abstract of no more than 250 words, excluding session title, author names, affiliations, and email addresses as well as 3 – 5 keywords. Please go to the CAA conference website to log-in and submit your paper abstract by clicking here. You will need to log-in by going to User Home, clicking on CAA 2019 and then looking for the Submission link at the bottom of the page under the Conference Information header. You can select our session #S36 from the Track drop-down menu.

This roundtable is sponsored by the EU COST ACTION network ARKWORK: https://www.arkwork.eu/

For more information, please don’t hesitate to contact Francesca Dolcetti, me, or Rachel Opitz.

We hope you can join us!


User Experience Design in Archaeology and Cultural Heritage (Session 36)

Francesca Dolcetti (University of York), Rachel Opitz (University of Glasgow), Sara Perry (University of York)

Despite the widespread dissemination of digital tools and applications in both archaeology and heritage, relatively little is known about their real effectiveness and impact on diverse audiences (specialists and lay publics alike). A new iterative design workflow, involving end users and stakeholders from the outset, as well as an accompanying design evaluation methodology, may open new avenues for engagement while, at once, constructively influencing our research objectives and epistemologies.

In this Roundtable session, we seek to bring together a multidisciplinary group looking at different aspects of archaeological knowledge production to discuss theoretical and methodological issues in the field of participatory design and user experience, and to foster a critical understanding of how this knowledge is used and its social impact. Our aim is to convene researchers and practitioners in a dialogue that is focused on examples of interdisciplinary co-creation and user testing of Augmented, Virtual and Mixed Realities (AR, VR, and MR) and related digitally-mediated experiences for museums, archaeological and cultural heritage sites, and varied teaching and research contexts. We are particularly interested in practical experiences around how to integrate archaeological data, storytelling and digital platforms to create experiences truly tailored to the needs and expectations of users.

The format of this Roundtable is a series of flash position papers (10 minutes maximum) followed by periods of moderated discussion. The session concludes with an open floor discussion and a wrap-up report summarising the discussion and suggesting follow-up activities. Position papers will be submitted in advance to the session chairs and shared with all panelists. The session welcomes participants from different sectors including but not limited to digital humanities, archaeology, museology, design research and Human-Computer Interaction (HCI).


 

Heritage interpretation in the wild: Using medium.com to teach heritage practice

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Screenshot of some of my Master’s students’ medium.com shares on Twitter, using hashtag #yorkchm2

As some of you know, I’ve been experimenting this term with the integration of a new mode of digital engagement into my Master’s-level teaching at the University of York. The term has just ended, and the experiment has proven to be far more successful than I could have hoped. In spite of a couple of hiccups along the way, my students have authored a series of truly fascinating and thought-provoking heritage-related articles on medium.com. A background on the project is articulated here. The full range of publications (seven in total) is viewable here (or search for hashtag #yorkchm2). For those interested in pedagogy, it’s perhaps worthwhile to look at the background document first to get a sense of the rationale for applying medium.com. Among other things, I am limited to just 2 hours of in-class contact time per week with my cohort of nearly 50 Master’s students, so I have long been looking for ways to extend the classroom beyond its physical walls and logistical constraints. These publications represent one mode of learning and engagement that weave together with a series of other modes – both digital and analogue.

To briefly introduce the articles:

  • When is a museum not a museum but an experience? Read “Small Museum, Big Impact? Two kings, two gates, one city” – a lively discussion of two of The Jorvik Group’s visitor attractions by Noah Todd, Sally Toon, Celeste Flower, Natasha Anson, Katherine Anderson and Claire Boardman.
  • For an inspiring and entirely original application of the MuseumHack concept to the York Art Gallery, do not miss “Hacking the Gallery! How to Get Teenagers into Art” by Louise Calf, Katie Campbell, Meghan Dennis, Alice Green, Andrea Marcolongo, Benjamin Richards, and Inez Williams
  • For those keen on mobile apps, check out “Debates in app-cessibility: Is the use of mobile apps in heritage contexts enhancing or impeding?” by Gill Bull, Laura Saretsky, Jason Kosh, Amedeo Viccari, Veronica Smith, Aimee Hardy, and Olivia Morrill
  • If you are interested in innovations in digital exhibition and memorialisation, see Geneviève Godin, Valeria Cambule, Charlotte Jenkins, Ben Culpin, Alexander Mitchell, and Nadine Loach’s critical review of the fantastic Project Mosul: “A Digital Afterlife for Destroyed Heritage”
  • Have you heard of the estate of Park Hill? Interested in how to manage the many histories and values of contemporary urban sites? Then see the proposal “Park Hill: Past and Present” developed by Joelle-Louise Hall, Benjamin Gill, Joy Kemp, Caitlin Crosby, Hannah Page and Georgina Pike.
  • If you’re concerned about issues of access, and interested to experiment with extending the reach of already-known heritage spots, please check out the proposed project of Alison Edwards, Apoorva D. Goyle, Matthew Hargreaves, Aoife Kurta, Charlotte Roden, Helen Simmons, and Alice Trew, “Lowry’s York: Your York”.
  • And to witness amongst the most ambitious projects that I’ve ever seen developed and implemented in just a few weeks’ time, view and contribute to the exhibition #CurateMyLife – a full multi-media campaign launched by Lucie Fletcher, Emma Grange, Ana Paz, Margaret Perry, Ben Philips & Eleanor Styles. As the authors/curators describe it, #CurateMyLife aims to “help all generations of people to view heritage as a truly fluid aspect, which surrounds and encompasses every aspect of life, and, by sharing this personal heritage, it…help[s] to blur boundaries between different individuals and maybe even usher in new forms of educative liberalism and awareness of life, in addition to providing new inspiration for future exhibitions.”

I would be very keen to receive your feedback regarding this project overall, as well as regarding my students’ specific publications/responses to the project brief. If you can, please do comment either here (on this blog) or on the medium.com posts themselves. With a couple of tiny tweaks, I’d like to continue this experiment in the future, so your thoughts, recommendations, and constructive critiques will go directly towards informing its next iterations. Your input will also be combined with more formal evaluation data that I’ll be gathering with the students from next week, which I’ll then weave together alongside the official module feedback and share with you in future posts.

Thank you in advance for your help and interest!